Included Features

Accommodations

First Class (4-star) and Superior Tourist Class (3-star) hotels are carefully selected for comfort, cleanliness and character. All rooms have a private bathroom with sink, toilet, and shower or bathtub. Free Wi-Fi is available at the hotels, with only a rare exception. Detailed descriptions of hotels can be found on each tours specific page at www.ImageTours.com/tours. Our tours feature a balance of modern city hotels and family-run village hotels with European atmosphere accompanied by genuine hospitality.

Dinners

Included dinners follow a fixed menu. We work closely with the hotels/restaurants to provide a variety of dishes throughout the tour. The number of included dinners is noted on the introductory page of each tour.

Breakfast Daily

Breakfasts are served at the hotels and usually include a selection of breads, butter, jam, cheeses, cold cuts, coffee, tea, milk and juice. Other commonly offered items are cereal, pastries, fruit, yogurt, hard boiled eggs, and customary local breakfast foods.

Tour Manager

An experienced Tour Manager will accompany the tour and handle all the arrangements for the full duration of the tour within Europe. With only rare Exception, the Tour Manager who greets you upon arrival in Europe will be the same Tour Manager who will accompany you throughout your tour. All our Tour Managers pride themselves on many years of experience, having traveled extensively in the regions covered on our tours. All reside in Europe and are multi-lingual with a fluency in English. Each is trained for the particular tours they will escort and is recertified for our tours annually. The dedication, professionalism and personal touch shown by our Tour Managers will turn your trip into the "vacation of a lifetime."

Land Transportation

A deluxe, air-conditioned motor coach will provide transportation throughout Europe in accordance with the itinerary. Image Tours requires that the motor coaches used for our tours must be state-of-the-art models. Although our motor coaches are government rated for standard-class seating of 56 passengers, we provide greater comfort by limiting the capacity on the majority of our tours to a maximum of 46 passengers. Seat rotation allows viewing of Europe’s spectacular scenery from all angles. Motor coach drivers are selected by meeting our high standards for experience, courtesy and professionalism. They not only possess outstanding driving skills with safety as their number one priority, but also take pride in keeping the motor coach comfortable and clean throughout your tour.

Airport Transfers

One scheduled group airport transfer is hosted by the tour manager on day 2 and again on the last day of the tour. The transfer time is based on the scheduled flight times of passengers who have purchased the complete Tour & Air Inclusive package from Image Tours. For details, see Are Airport Transfers Included?.

Personal Assistive Listening System (P.A.L.S.)

The Tour Manager will offer an option for a Personal Assistive Listening System to facilitate convenient and clear reception of commentary during guided sightseeing. Although Image Tours will continue to provide separate P.A.L.S. devices as long as they are available and working successfully, the technology is changing. Eventually the only option for assistive listening may be through an application accessible on your smart phone. It is recommended that each traveler bring their own smart phone and set of earbuds for this purpose as well as for other essential assistance such as maps, alarm, photos, audio guides where available, flight notifications, trip documents, travel tips, and convenient communication with the Tour Manager.

Tips for Included Services

The tour price includes tips for all aspects of the tour that are pre-arranged by Image Tours, such as hotels, restaurants and other services. Tips for the Tour Manager and Motor Coach Driver are not included. For suggested amounts, see Are Tips for the Tour Manager & Driver Included?.

Confirmation & Travel Tips

The FAQ page answers the most frequently asked questions about the tour experience. After receiving your Traveler Information, accepted Terms & Conditions, and deposit, Image Tours provides a Confirmation statement. Approximately 4 months prior to departure, Image Tours also provides our highly informative Touroclopedia® trip preparation tips to help you get ready for your tour of Europe.

Trip Documents

Trip Documents will be available to you during the month prior to the tour departure date. These include preparation reminders, final tour details, departure day travel guidance, flight information, arrival instructions, overnight schedules (with the names, addresses and telephone numbers of hotels), a passenger list, foreign currency information, and additional helpful information.